Privacy Policy
Effective Date:
At SwimHappy Pools (“SwimHappy,” “we,” “us,” or “our”), your privacy matters. This Privacy Policy explains what information we collect, how we use it, and your choices when you visit our website or use our services.
Who we are
SwimHappy Pools provides pool service, repair, equipment installation, and remodels. Our primary website address is https://swimhappypools.com.
Information we collect
- Information you provide: Name, email, phone, service address, pool/equipment details, messages, and (if applicable) payment info when you request quotes, sign up for service, or contact us.
- Technical data: IP address, browser/user agent, device information, pages viewed, and referring URLs. This may be collected via cookies and analytics tools.
- Communications preferences: Your opt-ins/opt-outs for reminders, updates, and promotional emails.
Media uploads
If you upload images, avoid uploading images with embedded location data (EXIF GPS). Visitors can download and extract location data from images posted on the website.
Embedded content from other websites
Articles on this site may include embedded content (e.g., videos, images, maps, or articles). Embedded content from other websites behaves as if you visited the other website, which may collect data, use cookies, and track your interaction—especially if you have an account and are logged in to that site.
Customer accounts (present or future)
If our site offers customer accounts, we store the personal information provided in your profile. You can see, edit, or delete your personal information at any time (except you cannot change your username). Website administrators can also see and edit that information.
How long we retain your data
- Comments: Comments and their metadata are retained indefinitely to recognize and automatically approve follow-up comments.
- Accounts: For registered users (if available), we store personal information in the user profile until the account is edited or deleted. Administrators may also retain necessary records for billing, tax, or legal compliance.
- Forms & service records: Information submitted through forms is kept as long as needed to provide service, support, and maintain accurate business records.
Your rights
You can request to receive an exported file of the personal data we hold about you, including any data you provided. You may also request that we erase personal data we hold about you, except for data we must keep for administrative, legal, or security purposes.
How we protect your data
We use reasonable technical and organizational safeguards appropriate to the nature of the data we process. No online service can be 100% secure, but we take steps to reduce the risk of unauthorized access, disclosure, or misuse.
Children’s privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Changes to this policy
We may update this Privacy Policy from time to time. The “Effective Date” above reflects the most recent version. Your continued use of the site after changes are posted means you accept those changes.
Contact us
If you have questions or privacy requests, contact us:
Email: info@swimhappypools.com
Phone: (602) 418-9638
Comments on our blog
When visitors leave comments, we collect the data shown in the comment form, plus the visitor’s IP address and browser user agent to help with spam detection.
An anonymized string (hash) created from your email address may be provided to the Gravatar service to check if you are using it. Gravatar’s privacy policy is available at https://automattic.com/privacy/. After your comment is approved, your profile image (if any) is visible to the public in the context of your comment.