Detailed Pricing Breakdown

Monthly Service Rates (Promotional Pricing May Apply)

• Essentials Weekly Service: $140.00 / month
• Current ‘Essentials’ Promo – First Month Free, and $125.00/month
• Preferred Weekly Service: $225.00 / month
• Current ‘Preferred’ Promo – $195.00/month
• Premier Weekly Service: $150.00 / hour
• Chemical Weekly Service: Starting at $95.00 / month, includes chemicals

Biannual Chemical Fee

• Small Pool: $200.00
• Standard Pool: $250.00
• Large Pool: $300.00

Billed January 31 and July 31 for chemicals used January–June and July–December. Rates may adjust with advance notice due to demand, oversized pools, or price changes.

Recurring Filter Maintenance

• Cartridge Filter: $95.00 (every 4 months)
• DE Filter: $95.00 (every 4 months)
• Sand Filter: $75.00 (twice per year)

SwimHappy defines a standard residential pool as ranging between 10,000 and 20,000 gallons. Pools exceeding 25,000 gallons are considered large, and those above 35,000 gallons are considered excessively large. Due to the increased surface area, volume, and chemical demand associated with larger pools, the time required for effective maintenance increases accordingly. To ensure proper service quality and water balance, SwimHappy recommends enrollment in the “Preferred” plan for pools exceeding 25,000 gallons. The Preferred plan allocates 25–35 minutes per weekly service visit, which aligns with the time requirements of pools in this range. Customers who elect to maintain service under the “Essentials” plan while owning a large or excessively large pool acknowledge that the plan’s allotted service time may be insufficient to maintain ideal water quality and cleanliness. In such cases, SwimHappy will perform services to the best of its ability within the time and scope provided. However, SwimHappy’s service technicians or management team may recommend or require an upgrade to the Preferred plan if ongoing maintenance or water balance cannot be sustained under the Essentials plan. In addition, the biannual chemical fee applied under standard plans may not accurately reflect the chemical consumption required for large or excessively large pools. Chemical usage will be audited, and SwimHappy reserves the right to adjust the chemical rate accordingly to reflect actual product usage and market costs. SwimHappy’s policy is to maintain fair, usage-based pricing rather than imposing high, flat fees up front. Customers acknowledge that in certain cases, large pools may temporarily operate at a financial loss to the company, and therefore SwimHappy reserves the right to adjust chemical fees or recommend plan changes to maintain fair and sustainable service levels.

All new weekly service plans include an initial visit (Complimentary Maintenance Evaluation) which allows SwimHappy to thoroughly inspect the pool and it’s equipment, and also provides filter maintenance/cleaning for sand, cartridge, or DE filters. The initial visit gauges current condition and provides a treatment plan, if necessary. For green water or inoperable equipment, additional services may be required to return the pool to swimmable condition. Excess shock/specialty chemicals are billed when needed.

Monthly Invoicing

Billed monthly in advance. Invoices go out on the last day of the month for the following month’s services.

AutoPay

Optional with debit/credit; typically charged within 48 hours of invoice. Manage AutoPay in your Jobber Client Hub or call (602) 638-2400. Repeated late payments may require AutoPay to continue service.

If You’re Not on AutoPay

Invoices sent the last day of the month are due no later than the 7th of the new month (e.g., Dec 31 → due Jan 7).

Texts are sent to the primary/tenant mobile number typically within 30 minutes of arrival and cannot be replied to. To reach us, call (602) 638-2400.

If we can’t enter due to dogs/locked gates, we’ll knock and wait a few minutes. If you respond while the tech is < 1 mile away, we’ll return at no cost; otherwise, the visit is rescheduled and an additional service charge may apply.

Occasionally (e.g., Federal Holidays), your service day may shift temporarily or change weekdays. We’ll notify you by email with as much notice as possible. Some months include a 5th visit at no extra cost.

On rainy days or heavy‑rain forecasts, we perform a limited service: empty debris baskets, inspect system, and check/add chemicals.

In summer (wind, rain, storms), pools can turn green quickly—even with weekly service. If your pool turns green, call (602) 638-2400 or use your Jobber Client Hub to schedule an additional visit.

Ongoing weekly service requires a well‑working vacuum or in‑floor cleaning system.

Please remove covers and toys/floats prior to service; if not removed, a limited service will be provided. Have pets inside prior to arrival and during service. If unfamiliar pets are present, we’ll continue our route and notify you.

If we determine your pool requires more than anticipated, we’ll discuss a plan change with you before adjusting pricing.

Either party may terminate services at any time for any reason. Provide written notice by email or letter.

Send cancellations to: info@swimhappypools.com or 3120 W Carefree Hwy, #1-230, Phoenix, AZ 85086.